CMEtriage (“we,” “our,” “us”) respects your privacy and is committed to protecting the confidentiality and security of the information we receive, process, and maintain. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and protected health information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

We may collect the following types of information in the course of providing our services:

• Personal Information: Name, contact details, title, and organizational affiliation of individuals communicating with us.
• Case Information: Decedent demographics, dates, locations, and related data necessary to assist Medical Examiner and Coroner offices.
• Protected Health Information (PHI): Medical history, reports, or other information transmitted by hospitals, hospices, law enforcement, or authorized personnel in compliance with HIPAA regulations.
• Technical Data: Log files, system access records, and device information collected automatically through secure systems for audit and compliance purposes.

CMEtriage uses the information we collect solely to facilitate and document the medicolegal communication and triage process, including:

• Receiving and documenting telephonic death reports
• Verifying and recording demographic and medical details
• Coordinating with authorized pathologists, investigators, and donor services
• Maintaining secure communication and case tracking systems
• Fulfilling legal, regulatory, and quality assurance requirements

We do not sell, lease, or share information with any third party for marketing or commercial purposes.

We maintain strict administrative, technical, and physical safeguards to protect all data, including PHI. This includes:

• Secure, encrypted communications and data storage
• Limited access to authorized personnel only
• User authentication, audit logs, and role-based access controls
• Regular security assessments and compliance reviews

All CMEtriage personnel are trained in HIPAA compliance and confidentiality protocols.

We may disclose information only when:

• Required or permitted by law (e.g., public health reporting, law enforcement, or court order)
• Authorized by a Medical Examiner, Coroner, or other governing agency for operational purposes
• Necessary to protect public safety, prevent fraud, or comply with regulatory mandates

All disclosures are documented and made in accordance with applicable laws.

Records are retained only for as long as required by law, contract, or operational necessity. Once retention periods expire, records are securely deleted or destroyed using approved data disposal methods.

Depending on your jurisdiction and applicable law, you may have the right to:

• Access, correct, or request deletion of personal data
• Request information about how your data is processed
• File a complaint with a regulatory authority if you believe your privacy rights have been violated

Requests may be submitted to the contact listed below.

If CMEtriage utilizes third-party vendors for secure data handling, hosting, or communication, those vendors are required to comply with confidentiality and HIPAA standards through binding Business Associate Agreements (BAAs).

We may update this Privacy Policy periodically. Any revisions will be posted to this page with a new effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

CMEtriage
Attn: Privacy Officer
Email: [info@CMEtriage.com