Our Services

At CMEtriage, we specialize in the seamless intake and management of death reports — ensuring no call is missed, no report is incomplete, and no case falls through the cracks.

Our team of professionals acts as an extension of your medicolegal office, providing after-hours, overflow, or full-service telephonic coverage designed to keep your operation efficient, compliant, and fully staffed — even when you’re not.

• Telephonic Intake of Death Reports
  We receive calls from hospitals, hospices, nursing homes, and law enforcement agencies, obtaining full demographic details, narrative of events, and relevant medical history. Each call is evaluated for jurisdiction, report completeness, and investigative necessity.

• Jurisdictional Review & Case Triage
  Reports are screened for termination of jurisdiction, non-accept, or inclusion on the pathologist’s docket for further review or examination.

• Physician & Records Coordination
  We contact attending or primary care physicians for medical history and jurisdiction termination, subpoena medical records and antemortem blood samples for toxicology, and prepare documentation for pathologist review.

• Donor Services Coordination
  Our team serves as the communication bridge between donor agencies and the on-call pathologist — reviewing medical history, case circumstances, and authorizing organ or tissue procurement when appropriate.

• Investigator Dispatch & Field Coordination
  For cases requiring scene response or body recovery, we dispatch and brief on-call field investigators — ensuring they have all pertinent case details before arrival.

• Telephonic Scene Response & Pronouncement: In the absence of an available field investigator, CMEtriage can serve as the primary point of contact for law enforcement. Our certified medicolegal investigators can: Take the initial death report. Provide guidance for on-scene photographic documentation to ensure evidentiary compliance with jurisdictional standards. Conduct an official pronouncement of death via telephone when authorized under the jurisdiction’s medical examiner or coroner system. This service ensures timely case initiation, documentation continuity, and 24/7 coverage even when field resources are limited.

• SUIDI Compliance & Family Interviews CMEtriage can also assist medical examiner and coroner offices with Sudden Unexplained Infant Death Investigation (SUIDI) compliance. Our trained staff can: Complete standardized SUIDI forms in accordance with CDC protocols. Conduct telephonic or virtual (Zoom/Teams) interviews with parents, caregivers, and first responders. Facilitate multi-agency coordination for scene investigation, history gathering, and reenactment to ensure documentation meets federal and state requirements. This allows offices to maintain full compliance and consistent data quality, even when immediate on-scene presence is not possible.

• Logistics & Body Transport
  We coordinate the timely transfer of decedents requiring examination to your facility, maintaining full chain-of-custody and documentation from scene to morgue.

•  Family & Public Communication Support
  Our team handles inbound calls from families seeking status updates on decedent release, assists with missing-person inquiries, and conveys finalized case information or pathologist findings as directed by your office. Every communication is documented, professional, and compliant with agency policy and confidentiality standards.   

CMEtriage doesn’t just take calls — we take ownership of the process.
By centralizing and standardizing telephonic intake, our service eliminates delays, reduces investigator burnout, and ensures your office maintains the high standards the public expects — 24 hours a day, 7 days a week.